How to Order

🛒 How To Order

LaLa Gifts is committed to providing you with a simple, convenient, and enjoyable online shopping experience, allowing you to easily arrange gift delivery from the comfort of your home 💝.

Whether you are ordering grand opening flower stands, fresh flower bouquets, fruit baskets, festive gift hampers, or corporate gifts, we aim to make the entire ordering process faster, clearer, and more worry-free.

📌 Ordering Process

Step 1｜Choose Your Preferred Product

You can browse a wide range of gifts on the LaLa Gifts website, including:

  • 🏵️ Grand Opening Flower Stands
  • 💐 Fresh Flower Bouquets
  • 🍎 Fruit Gift Baskets
  • 🎁 Hamper Gift Baskets
  • 🌕 Mid-Autumn Fruit Hampers
  • 🎄 Christmas Gift Hampers
  • 🧧 Chinese New Year Gift Hampers
  • 🏢 Corporate Gifts & Business Gifting

After choosing your preferred product, you may adjust the quantity as needed.

Step 2｜Add to Cart

After confirming your product, click “Add to Cart” to proceed to the next step.

If you would like to continue shopping, simply click the LaLa Gifts Logo at the top of the page to return to the homepage and add more items for one convenient checkout.

Step 3｜Select Delivery Area

Please choose the appropriate delivery area based on the recipient’s address. The system will automatically calculate the delivery fee where applicable.

Some products such as grand opening flower stands and festive gift hampers enjoy free delivery (except designated areas).

Step 4｜Fill In Delivery Information

Please provide the following basic delivery details:

  • Recipient’s Name
  • Delivery Address
  • Contact Number
  • Delivery Date
  • Preferred Delivery Time (if applicable)
  • Greeting Card Message (if needed)

After confirming all information is correct, click “Submit Order” to complete your order.

Step 5｜WhatsApp Order Confirmation & Payment Arrangement

After receiving your order, we will contact you via WhatsApp within 30 minutes during office hours to confirm your order details.

We will confirm with you:

  • Order Details
  • Delivery Date and Time
  • Greeting Card Message
  • Payment Method and Payment Information

This allows you to enjoy a fast and convenient online shopping experience without leaving your home 📱.

📱 Customer Service Contact

For any enquiries, special arrangements, or delivery questions, please feel free to contact us:

  • 📞 WhatsApp / Phone: 97930141
  • 💬 WeChat
  • 📲 Line

Our customer service team will respond as soon as possible to assist you 🙌

⚠️ Disclaimers

1｜Product Information

All product information on this website is for general reference and explanatory purposes only. We will do our best to keep all content updated and accurate.

Product details (including flowers, fruits, packaging, and gift contents) may be adjusted due to supply, seasonality, or market conditions. Final details will be based on the order confirmation with our company.

2｜Product Images for Reference

All product images on the website are for style and design reference only.

Actual products may vary slightly due to:

  • Seasonal flower availability
  • Fruit freshness and origin
  • Packaging arrangements
  • Photography angles and lighting effects

If replacement is necessary due to supply issues, we will substitute with products of equal value and similar style. By placing an order, customers agree to accept this arrangement.

3｜Order Changes or Cancellation

If customers wish to change or cancel an order, please notify us at least 2 days before the delivery date.

We reserve the right to charge an administrative fee (including but not limited to credit card handling fees).

Refund amount will be calculated as follows:

Refund Amount = Total Order Amount - Administrative Fee

For example:

Total Order Amount: $1000
Administrative Fee: $300
Refund Amount: $700

If we have already purchased the related products from suppliers, the order may not be cancelled or refunded.